Pet Medications from Our Full-service Veterinary Pharmacy

Palmetto Animal Hospital operates a full-service, in-house pharmacy for your pet needs. For safe, convenient online prescription refills delivered to your door, we offer Pet Portals.

Your Pet Portal

Pet Portals are private websites that give you secure online access to your pet’s health information. We provide Pet Portals free of charge to all clients who have active email addresses. Note: To refill your prescriptions online, you must have a Pet Portal.

Here are the three ways you can set up your Pet Portal:

• Online—Just click on a “Pet Portal” link and follow the instructions to create an account.
• In person—Visit our hospital and give the receptionist your email address.
• Phone—Call us on the phone and give us your email address.

Log In to Your Pet Portal

Frequently Asked Questions About Pet Portals

So, what’s a Pet Portal?

Pet Portals are private websites that give you secure online access to your pet’s health information. A Pet Portal is free and you can use it to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.

How can I get a Pet Portal?

Here’s how you can get your Pet Portal:

• Just click on the “Pet Portal” button and follow instructions.
• Visit our hospital and give the receptionist your email address.
• Call us on the phone and give us your email address.

Once you provide us with your email address, you’ll receive your password by email.

Do I need a separate Pet Portal for each pet?

No. Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.

How do I view my Pet Portal?

You view your Pet Portal by visiting our website and using your email address and password to sign in.

What do you do with my email address?

We use your email address as your Pet Portal sign-in name and you have the option of receiving your pet’s service reminders (vaccinations, exams, and so on) by email. We also use your email address to contact you about practice updates and important health news. If you’d prefer not to receive emails from us, you will still be able to use your Pet Portal. We do not sell our mailing list or disclose your personal information.

How secure is my Pet Portal?

Your Pet Portal resides on a secure server protected by a firewall. Your personal information cannot be accessed by other Pet Portal users.